Privacy Policy

Fabian Hendricks website is owned by hugodevotion, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Fabian Hendricks, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Fabian Hendricks website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Fabian Hendricks, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via admin@fabianhendricks.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to admin@fabianhendricks.com.

About hugodevotion

hugodevotion provides education-first content, self-help tools, workshops, cohorts, and coaching for fathers and families. Our services are educational and non-clinical.

Purpose and scope

• Purpose: Support everyday wellbeing and family routines for adults and caregivers, especially fathers navigating stress, relationships, and neurodiversity needs.

• Scope: This policy covers our website, app, chatbots, downloadable content, events/workshops, email/newsletter, and any integrated partner tools explicitly listed here.

• Third parties: External sites we link to are governed by their own policies.

Safety and emergency guidance

• If you are in immediate danger in Singapore, call 995 or go to a hospital A&E.

• If prompts indicate severe risk, we will show crisis options and pause self-help flows until acknowledged.

No medical, legal, or financial advice

• All content, tools, and chatbot interactions are educational. They do not diagnose or treat and are not a substitute for professional advice.

Eligibility and appropriate use

• Age: Designed for adults (18+). If under 18, involve a parent/guardian or use youth-appropriate resources.

• Geography: Optimized for Singapore; international users should follow local laws and emergency routes.

• Prohibited uses: Harassment, illegal activity, scraping, security probing, attempts to identify other users.

What we collect

• Anonymous by default: You can browse most content without telling us who you are.

• Optional personal data you may provide:

  • Contact details (name, email, phone) for updates, events, or follow-ups

  • Form inputs (surveys, feedback, resource requests)

  • Community info (screen name, posts) if we host groups

• Pseudonymous/device data:

  • Cookies or similar to remember settings and measure usage

  • Device/browser info and page analytics aggregated or pseudonymized where possible

Self-assessments and screening tools

• Indicative only; not a diagnosis.

• Outputs may include self-care suggestions or guidance to seek professional help.

• Storage: We only store assessment results if you opt in to save/track progress; otherwise they may be processed transiently then discarded.

• Research: With explicit consent, we may use de-identified, aggregated results to improve services.

Chatbots and automated support

• Our chatbots provide structured exercises. They are not crisis counsellors or clinicians.

• If high-risk signals appear, we surface crisis options and pause automated prompts.

PDPA-aligned processing

• Legal basis: Consent or other bases permitted under the Personal Data Protection Act 2012 (PDPA).

• Purposes: Service delivery and improvement, communications you opt into, security and legal compliance.

• Retention: Keep only as long as needed for stated purposes or legal obligations, then delete or de-identify.

• Protection: Administrative, technical, and physical safeguards (access controls, least privilege, encryption in transit/at rest where applicable, vendor due diligence).

• Overseas transfers: If data is transferred overseas, we ensure comparable protection via contracts or other recognized safeguards.

Your choices and rights (PDPA)

• Access/correction: Request a copy/correction of your personal data.

• Withdrawal of consent: You may withdraw; some features may stop working.

• Portability: Where feasible, export machine-readable data.

• Deletion: Request deletion subject to legal/operational constraints.

• Marketing opt-out: Unsubscribe links in all messages.

To exercise rights, contact our DPO below. We will verify identity and respond within a reasonable timeframe.

Cookies and analytics

• Used to operate the service, remember preferences, and understand content effectiveness.

• We avoid building advertising profiles. If we test personalization or ads, we’ll seek explicit consent.

• Manage preferences via our on-site Consent & Preferences page and your browser controls.

Partners and processors

• We use vendors for hosting, security, analytics, email, payments, chatbots, and content delivery.

• We bind vendors to data protection obligations and do not sell personal data.

• See: Vendors & Sub-processors — hugodevotion

Community and moderation (if enabled)

• No harassment, hate speech, or doxxing. Avoid posting personally identifying info.

• Moderation actions may include removal, warnings, or bans.

Children and vulnerable persons

• Content is for adults. We signpost family/youth resources where applicable.

• High-risk prompts steer to crisis options.

Disclaimers and limitation of liability

• Provided “as is” without warranties of completeness or fitness.

• To the maximum extent permitted by law, we are not liable for indirect or consequential damages.

Security incidents

• We monitor for suspicious activity and will contain and notify where required by law.

Changes to this policy

• We time-stamp updates and provide prominent notice for material changes.